FAQ
General Questions
No, our shop is open and sending goods. We take all necessary security measures.
No, our shop is open and sending goods. We take all necessary security measures. If you are not sure of the shipments to your address, please contact us by email.
If you would like to order an item that we do not currently stock, please contact us by email or phone. We may be able to help you.
Yes, all current discounts are listed on our website under each product.
Greta Lion always strives for sustainability and responsible shopping.
Payment Options
Greta Lion accepts the following forms of payment for online purchases:
- Visa
- Mastercard
- Paypal
- Paysera
- American Express
More available payment methods you will find on the checkout page.
Please note that your billing address must match the address on your credit card statement.
Purchase your goods using one of the payment methods listed above. For further information, please contact us at info@gretalion.com
Yes, we accept gift vouchers that you have purchased in our shop.
You can only change your order before it is dispatched. After the order has been sent to your address, changes become complicated.
Yes, you must resubmit your order after correcting the errors. If you do not know why your order was cancelled, please contact us by email.
Shipping & Delivery
Shipping options is based by location you want to ship items to. For specific options go to checkout page.
You will get your tracking code into email. If you have questions please contact us by email.
Courier may ask you to sign order receive.
Yes. You can select parcel terminal on checkout page.
Contact us by email before product dispatched to change your address.
To ship to different addresses you need to make separate orders.
Returns & Exchanges
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt
All refunds are issued based by Lithuania laws. For more information contact us by email or visit vvtat.lt